What duct insulation rating should I use for ducted air conditioning in Sydney to stop condensation and heat loss?
Call Us! 0484 59 59 59
  • Services
    What We Do.
    Residential
    Commercial
    Maintenance
    Repairs & Service
    Installation
    Ducted Gas Heating
  • About Us
  • Specials
  • Brands
  • Our Work
  • Contact
  • KYC TV
  • Blog
  • Call Us Now 0484 59 59 59
  • Get a quote

What duct insulation rating should I use for ducted air conditioning in Sydney to stop condensation and heat loss?

20/11/2025

 

 

On this page
Tap to jump to each section
  1. 1. Introduction & First Impressions
  2. 2. Duct Insulation Overview & Specs
  3. 3. Ductwork Design & Build Quality
  4. 4. Performance Analysis
  5. 5. Homeowner Experience
  6. 6. Comparative Analysis (R1.5 vs R2.0)
  7. 7. Pros & Cons
  8. 8. Evolution & 2025 Updates
  9. 9. Recommendations
  10. 10. Where to Buy / Who to Hire
  11. 11. Final Verdict
  12. 12. Evidence & Proof
Quick tools
  1. R-Value quick answer
  2. R-Value helper
  3. Sydney FAQ

2025 Sydney homeowner guide · KYC Air Conditioning

What Duct Insulation Rating Should I Use for Ducted Air Conditioning in Sydney to Stop Condensation and Heat Loss?

If you’re wondering what duct insulation rating you should use for ducted air conditioning in Sydney to stop condensation and heat loss,
the short answer is: for most Sydney homes with ducts in a hot roof space, we now recommend R1.5–R2.0 insulation on supply ducts,
installed to meet current NCC and Australian duct insulation standards and backed up by good roof ventilation and ceiling insulation.

Location focus: Sydney & coastal NSW (humid summers, hot roof spaces)
System type: Ducted air conditioning Sydney (Daikin and other premium brands)
Written by: KYC Air Conditioning – Daikin ducted specialists in Sydney (EEAT profile)
In one line: Aim for R1.5–R2.0 insulated supply ducts in the roof space, with dry, well-sealed flexible duct and a clear condensation control plan.
Ducted air conditioning Sydney prices & design
Stop sweating ducts & mould in the roof

1. Introduction & First Impressions: Why R-Value Matters So Much in Sydney Roof Spaces

When people ask us about ducted air conditioning Sydney, the first questions are usually about the brand, the zoning and the price.
Only later do they ask about the duct insulation rating Sydney actually needs so the system runs quietly, efficiently and without
condensation in ducted air con.

Over the last few summers, we’ve seen roof cavities in Western Sydney hit close to 50 °C on dark roofs, based on independent
monitoring of local homes.1 In that kind of heat, under-insulated ducts act like long, hot radiators in your roof. You lose cool air,
your ducted air conditioning cost 3 bedroom house jumps, and in winter you lose heat the same way.

On top of that, warm moist air hitting cold duct surfaces can cause ductwork sweating. Water drips onto plasterboard, insulation
and timber, leading to stains and mould. That’s the “why” behind this guide.

Our team at KYC Air Conditioning has spent years designing
Daikin ducted air conditioning systems across Sydney’s coastal suburbs, the Inner West and Western Sydney heat pockets. We’ve
updated this article in 2025 to reflect the latest Australian duct insulation standards, NCC changes and
real-world roof space data.

1. Findings from 2024–2025 roof cavity studies in Western Sydney showing dark roofs running up to 10–11 °C hotter than light roofs in the
same street.

30-second R-value verdict
  • Minimum code intent: NCC calls for at least around R1.0 material R-value on ductwork in most climate zones, including Sydney.2
  • Our practical target for Sydney: R1.5–R2.0 on supply ducts in a hot roof space.
  • Return air ducts: Often run inside the insulated envelope, but we still prefer at least R1.0 to reduce noise and losses.
  • Goal: Cut heat loss through AC ducts and stop condensation on ducts in humid weather.

2. Based on NCC 2022 energy efficiency provisions for ductwork insulation and NSW guidance on minimum R-values for heating and cooling ducts.

2. Duct Insulation Overview & Key Specifications for Sydney Homes

Think of this section as the “what’s in the box” for your ducted system. The “product” here isn’t just the indoor unit and vents. It’s the whole
flexible duct insulation guide – the wrap, the R-value, the way it’s installed and how it interacts with your roof space.

2.1 What Is Duct Insulation Actually Doing?

  • Thermal barrier: Stops hot roof air stealing your cool air in summer and stealing warm air in winter.
  • Condensation control: Keeps duct surface temperature above the dew point to stop sweating ducts Sydney and mould.3
  • Noise dampening: Thick, dense insulation helps reduce fan and air noise in your ducted air conditioning Sydney system.
Material R-Value
Common options: R1.0, R1.5, R2.0
Typical Sydney roof cavity
Summer peaks: 40–50 °C on dark roofs
Best-practice for supply ducts
R1.5–R2.0 in roof spaces

2.2 Key Specifications You Should Ask For

  • R value for ducted AC: Ask your installer to specify the material R-value of the duct insulation, not just “standard duct”.
  • Compliance: Insulation should comply with AS/NZS 4859.1 and the NCC requirements for heating and cooling ducts.4
  • Vapour barrier: A continuous, sealed outer foil or film layer helps prevent moisture reaching the cold duct surface.5
  • Thickness vs quality: Bulk insulation vs reflective foil both have a place; the total R-value and installation quality matter more than marketing labels.

2.3 Price Point & Value Positioning

When you look at ducted air conditioning Sydney prices, duct insulation is often a line item that gets trimmed to “win the quote”.
The difference between a basic R1.0 duct and a higher performing R1.5–R2.0 duct wrap insulation is usually a small percentage of the
total job – but it affects running costs for 10–15 years.

For a typical ducted air conditioning cost 4 bedroom house, the upgrade to R1.5 or R2.0 supply ducts may add only a modest amount
to the overall project, but can cut wasted energy, especially in hot Western Sydney roof spaces. It’s one of the highest ROI parts of the system.

To see how duct insulation sits alongside other costs like zoning and brand choice, check our full cost breakdown:

ducted air conditioning cost and split system installation
.

3. Ductwork Design & Build Quality: More Than Just “Silver Hoses”

From the street, all ducted systems look the same. Inside the roof, they do not. We’ve opened roofs to investigate “cheap” installs where the
roof space temperature Sydney was pushing 45 °C and the ducts were lying flat, crushed, with thin, torn insulation.

3.1 Materials & Construction

  • Flexible duct: A plastic inner core, spiral wire, bulk insulation and an outer foil or film jacket.
  • Rigid duct/plenums: Often sheet metal with external insulation – the HVAC duct thermal rating depends on the wrap.
  • Closed-cell insulation options: Polyethylene and other closed-cell products can provide built-in vapour barriers for ducts and pipes.5

The difference between budget and premium duct is not just R-value. It’s the density of the insulation, the quality of the vapour barrier, and how
well the joins are sealed and taped to prevent duct leakage and insulation Sydney problems later.

3.2 Ergonomics & Usability (For Installers and Owners)

Better duct and insulation design makes life easier in three ways:

  • For installers: Lightweight, pre-marked duct with clear R-ratings helps keep runs neat and supported, avoiding sagging and kinks.6
  • For service techs: Clear labelling on return air duct insulation and supply air duct insulation makes fault finding faster.
  • For owners: You get quieter operation, fewer drafts, and less chance of condensation marks on ceilings.

3.3 Durability & Long-Term Concerns

In Sydney, the big durability enemies are heat, UV leaks, possums, and trades stepping on ducts in the roof. Cheap duct can flatten over time.
Insulation can get wet from roof leaks and lose performance.6

That’s why, in 2025, our standard for premium ducted air conditioning Sydney installs is:

  • Minimum R1.5 insulation on supply ducts in roof spaces, preferably R2.0 on western/black roofs.
  • Proper hangers and saddles to support ducts without crushing them.
  • All outer jackets taped and sealed to act as a continuous vapour barrier.

4. Performance Analysis: How R-Value Changes Comfort, Condensation and Cost

4.1 Core Functionality: Keeping Air at the Right Temperature

The core job of duct insulation is simple: keep the air in the duct as close to the indoor temperature as possible and keep the duct surface above
the dew point so that condensation doesn’t form.3,14

Interactive · R-Value Helper (Sydney)

Use this simple helper to see our typical recommendation for Sydney homes.



Recommended: R1.5 supply ducts for most Sydney homes with ducts in a light-coloured roof space.

This is a practical guide only and does not replace NCC, BCA or engineering advice for your specific home.

4.2 Simple Quantitative Example: R1.0 vs R2.0 in a Hot Roof

Imagine a ducted air conditioning cost 4 bedroom house system with 15 m of supply duct running through a 45 °C roof space:

  • With R1.0 insulation, the duct surface runs much closer to roof temperature, so heat flows into the cool air faster.
  • With R2.0, the heat flow through the duct wall can be roughly halved, helping air stay cooler by the time it reaches distant rooms.

Over a long Sydney summer, that reduced heat loss through AC ducts shows up as lower power bills and more even temperatures.

Chart comparing R1.0 and R2.0 duct insulation performance in a hot Sydney roof space

Illustration: R1.0 vs R2.0 duct insulation in a 45 °C Sydney roof cavity – R2.0 reduces heat gain through the duct wall and lowers risk of sweating.
Screenshot of roof cavity temperature monitoring in Western Sydney

2024–2025 studies show dark roofs in Western Sydney can push roof cavities close to 50 °C on hot days, increasing the value of higher R-values.

4.3 Real-World Sydney Testing Scenarios

In early 2025, we reviewed a set of recent ducted air conditioning Sydney reviews and in-house case studies from KYC installs across:

  • Inner West brick terraces: Small roof spaces, hot days, limited room for ducts.
  • Western Sydney project homes: Dark roofs, large roof cavities, long duct runs.
  • Coastal apartments: Salt exposure and mild but humid summer evenings.

Where we upgraded from older, thin duct wrap to R1.5–R2.0 duct insulation and tightened sealing, clients reported more even room
temperatures and reduced “that room is always hot” complaints, especially at the end of the duct run.


Video: Daikin Australia explaining how inverter ducted systems manage whole-of-home comfort. The right duct insulation helps that technology perform
properly in Sydney’s climate.

5. Homeowner Experience: Living With Well-Insulated Ducted Air Conditioning in Sydney

5.1 Setup & Installation Process

From your point of view, the air conditioning installation Sydney process doesn’t change much between R1.0 and R2.0 duct insulation.
Most of the work happens in the roof. The main difference is planning:

  • We measure the roof, check the fibro roof cavity heat loss risk and size the duct runs.
  • We choose an R-value that suits your roof colour, house size and zone (often Western Sydney vs coastal Sydney).
  • We design the duct layout to keep runs as short and straight as possible so that your ducted air conditioning cost calculator
    numbers are realistic.

5.2 Daily Usage: What You Actually Notice

  • More even temperatures: End rooms and upstairs bedrooms feel closer in temperature to the living areas.
  • Fewer drafts: Better return air duct insulation and sealing means smoother airflow.
  • Less “sweaty” smell: With fewer damp spots in the roof, you’re less likely to get musty odours at startup.

5.3 Learning Curve: Simple Rules of Thumb

To get the most out of your system and insulation:

  • Run at a steady temperature instead of “blasting” on and off.
  • Keep doors mostly open in zones that are on, so air can circulate.
  • Get the system serviced regularly so filters and coils stay clean.

6. Comparative Analysis: R1.5 vs R2.0 & Sydney vs Other Cities

6.1 R1.0 vs R1.5 vs R2.0 in Sydney Roof Spaces

R1.0 – Meets Minimums

  • Generally aligns with basic NCC intent for ductwork in most climate zones.
  • Common on older installs and budget jobs.
  • Better than uninsulated duct but not ideal for very hot roofs.

R1.5 – Our “Everyday” Sydney Standard

  • Stronger performance in hot roof spaces, especially for long runs.
  • Good balance of cost vs benefit for most home sizes.
  • Helps control ceiling cavity condensation prevention when paired with roof and ceiling insulation.

R2.0 – Premium & Western Sydney Favourite

  • Best for dark roofs and very hot roof cavities.
  • Helps keep ducts cooler when roof cavity can reach ~50 °C.
  • Our pick for “forever homes” where low running cost really matters.

6.2 Sydney vs Perth vs “Generic Australia” Articles

You may see online guides quoting ducted air conditioning Perth prices or generic “Australian” advice. Perth roof spaces can also
be very hot but often drier. Sydney’s mix of heat + humidity + coastal conditions is different:

  • Sydney humid climate AC issues: Higher condensation risk on cold ducts.
  • Coastal areas: Salt exposure means any wet, sweating duct can speed up corrosion of nearby metal.

That’s why we tailor R-value and condensation control for Sydney homes specifically, not just reuse advice from other states.

6.3 DIY Bunnings Duct vs Professional System

You can find ducted air conditioning bunnings style duct and foil wraps. These can be handy for small patch-ups but they don’t
replace a properly designed system with:

  • Correct R-values for each part of the system.
  • Professional design for air conditioning efficiency Sydney under local conditions.
  • Warranty and documented compliance with NCC and BCA duct insulation requirements.

7. Pros & Cons of Upsizing Your Duct Insulation in Sydney

What We Loved About Higher R-Values

  • More even temperatures at distant rooms.
  • Lower risk of condensation in ducted air con during humid spells.
  • Better comfort during Western Sydney heatwaves.
  • Lower long-term ducted air conditioning Sydney prices in terms of energy spend, not just install cost.

Areas for Improvement & Honest Drawbacks

  • Slightly higher upfront cost compared to thin duct.
  • Needs careful installation to avoid crushed ducts in tight roof spaces.
  • Older homes with very tight cavities may need a mix of bulk and reflective solutions instead of just “more thickness”.

8. Evolution & 2025 Updates: How Standards and Roofs Are Changing

Over the last decade, the BCA duct insulation requirements and NCC energy efficiency ducts provisions have become
more focused on both energy and condensation control. New handbooks now stress that ducting should be fully enclosed in ceiling
insulation where possible and built into an overall moisture strategy.4,22

At the same time, planning bodies and researchers in Sydney are pushing back against dark roofs that super-heat roof cavities, with studies showing
large differences between dark and light roofs.3,11,15 In 2025, experimental “cool coatings” even promise up to 6 °C lower roof
surface temperatures in tests.0

For us at KYC in 2025, that means:

  • We treat roof colour, duct R-value and ceiling insulation as a single system.
  • We review each year’s NCC and condensation guidance to update our in-house standards.
  • We keep watching new products that offer better best insulation for ducted air conditioning in hot, humid cities like Sydney.

9. Purchase Recommendations: Who Should Choose Which R-Value?

Best For

  • R1.5 supply ducts: Most single-storey 3–4 bedroom Sydney homes with reasonably insulated, light-coloured roofs.
  • R2.0 supply ducts: Western Sydney, dark roofs, long duct runs, and “forever homes” where comfort and running costs really matter.
  • Extra care for older/fibro roofs: Pair duct insulation with ceiling and roof solutions to reduce fibro roof cavity heat loss and condensation risk.

Skip or Re-Think If

  • You’re planning only a small upgrade to a single zone – a high-wall split might be more cost-effective.
  • Your roof is extremely tight and cannot safely accommodate larger duct sizes – a different design may be better.

Alternatives to Consider

  • High-efficiency split systems: For apartments or very small homes where full ducted isn’t ideal.
  • Multi-split systems: Where strata or roof access makes duct runs difficult in Sydney apartments.
  • Targeted upgrades: On existing systems, sometimes we just replace the worst ducts with high R-value ones and improve ceiling insulation, rather than replacing the entire system at once.

To see how duct choices sit within overall system pricing, start with our

ducted air conditioning cost guide
.

10. Where to Buy & Who to Trust for Ducted Air Conditioning in Sydney

Duct insulation isn’t something you usually “buy off the shelf” like a new TV. It’s part of a full system design supplied and installed by your
chosen ducted air conditioning Sydney specialist.

  • Talk to a specialist: KYC Air Conditioning – see our Daikin ducted profile:
    Daikin ducted air conditioning Sydney.
  • Compare brands we trust: Check the premium brands we specify for Sydney climate on our
    brands page.
  • Check current reviews (2025): See live ducted air conditioning Sydney reviews on our Google profile:
    KYC Air Conditioning on Google Maps.

Use DIY outlets like Bunnings for minor patch-ups only; for full-house ducted systems, you want a design that is clearly documented, insured and
compliant with the latest Australian duct insulation standards.

11. Final Verdict: Our 2025 Rating for Duct Insulation Choices in Sydney

9.2
★★★★☆
When you size and insulate ducts properly (R1.5–R2.0 in Sydney roof spaces), ducted systems deliver excellent comfort and efficiency.
Rated by KYC Air Conditioning · Sydney 2025

Bottom Line

If you want to stop condensation and heat loss in your ducted system and keep your air conditioning efficiency Sydney
high, don’t treat duct insulation as an afterthought. In 2025, for most homes with ducts in a roof space, we recommend:

  • Minimum R1.5 insulated supply ducts, with R2.0 strongly preferred on dark roofs or very hot areas.
  • A clear condensation strategy that considers roof colour, ventilation and ceiling insulation.
  • A reputable installer who understands both comfort and compliance, not just lowest upfront price.

Get those three pieces right and your ducted system will feel like a quiet, invisible blanket of comfort – not a noisy, dripping mystery in the ceiling.

12. Evidence & Proof: 2025-Ready Data, Media & FAQs

12.1 Screenshots & Media

Screenshot of NCC 2022 provisions on duct insulation and services

NCC 2022 provisions requiring minimum R-values and compliant insulation products for heating and cooling ductwork in Australian homes.
Screenshot of condensation control guidance for ducts

National guidance on condensation shows air-conditioning ducting should be fully enclosed in ceiling insulation to reduce moisture issues.
Screenshot of KYC Air Conditioning brands page

KYC’s brands page highlights Daikin and other premium systems that benefit from properly insulated ductwork in Sydney’s climate.

12.2 Sydney-Specific FAQ (Interactive)

What’s the absolute minimum R-value I should accept on new ductwork in Sydney?

As a rule of thumb, we suggest you avoid anything below R1.0 material R-value, and in practice aim for
R1.5 supply ducts or better. That aligns better with current NCC intent and real-world roof cavity temperatures in Sydney.

Will higher duct insulation reduce my bills a lot on its own?

On its own, it’s a moderate saving – but combined with a well-designed system, good zoning and ceiling insulation, it helps keep your
ducted air conditioning cost 3 bedroom house and 4 bedroom house bills under control. It also improves comfort, which is just as important.

Is this advice only for Daikin ducted systems?

No. R-value and condensation behaviour are physics, not brand-specific. We apply the same thinking to all brands we install – you can see them on our
brands page.

Can I upgrade duct insulation on an existing system?

Often yes. We can replace old thin or damaged ducts with new, higher R-value insulated ducts and improve ceiling insulation at the same time. This is
common in older Sydney homes where the system is fine but the ductwork is tired.

12.3 Long-Term Update Notes (2025)

This guide reflects our 2025 understanding of duct insulation rating Sydney requirements, current NCC provisions and real-world
results from KYC jobs across the city. If you’re reading this in a later year, always confirm current standards and rebates with your installer and
local authorities.

 

CALL US NOW FOR A FREE MEASURE AND QUOTE!
0484 59 59 59

Full Name
This field is for validation purposes and should be left unchanged.

Daikin Ducted System

  • 7.1kw
  • 10.0kw
  • 12.5kw
  • 14.0kw
  • 16.0kw

Supply & Install price:

$8,000 incl. GST

Model number FDYAN71AV1 / RZA71CV1 / 5 Supply Air Outlets


Two Zones, Electrical Supplied

BRC1E63 wall mounted controller

Sydney metro
Power included
Round supply air grilles
Standard Home requirements, Single story home, Pitch roof, Standard gyprock ceilings.
Outdoor unit either mounted on rubber feet or wall brackets
Outdoor unit to be mounted no higher than 1.8 from floor level to top of outdoor unit
Prices are including GST and subject to a site inspection

ENQUIRE NOW


Supply & Install price:

$8,900 incl. GST

Model number FDYAN100AV1 / RZA100CV1 / 6 Supply Air Outlets


Two Zones, Electrical Supplied

BRC1E63 wall mounted controller

Sydney metro
Power included
Round supply air grilles
Standard Home requirements, Single story home, Pitch roof, Standard gyprock ceilings.
Outdoor unit either mounted on rubber feet or wall brackets
Outdoor unit to be mounted no higher than 1.8 from floor level to top of outdoor unit
Prices are including GST and subject to a site inspection

ENQUIRE NOW


Supply & Install price:

$9,800 incl. GST

Model number FDYAN125AV1 / RZA125CV1 / 7 Supply Air Outlets


Two Zones, Electrical Supplied

BRC1E63 wall mounted controller

Sydney metro
Power included
Round supply air grilles
Standard Home requirements, Single story home, Pitch roof, Standard gyprock ceilings.
Outdoor unit either mounted on rubber feet or wall brackets
Outdoor unit to be mounted no higher than 1.8 from floor level to top of outdoor unit
Prices are including GST and subject to a site inspection

ENQUIRE NOW


Supply & Install price:

$10,900 incl. GST

Model number FDYAN140AV1 / RZA140CV1 / 8 Supply Air Outlets


Two Zones, Electrical Supplied

BRC1E63 wall mounted controller

Sydney metro
Power included
Round supply air grilles
Standard Home requirements, Single story home, Pitch roof, Standard gyprock ceilings.
Outdoor unit either mounted on rubber feet or wall brackets
Outdoor unit to be mounted no higher than 1.8 from floor level to top of outdoor unit
Prices are including GST and subject to a site inspection

ENQUIRE NOW


Supply & Install price:

$11,800 incl. GST

Model number FDYAN160AV1 / RZA160CV1 / 9 Supply Air Outlets


Two Zones, Electrical Supplied

BRC1E63 wall mounted controller

Sydney metro
Power included
Round supply air grilles
Standard Home requirements, Single story home, Pitch roof, Standard gyprock ceilings.
Outdoor unit either mounted on rubber feet or wall brackets
Outdoor unit to be mounted no higher than 1.8 from floor level to top of outdoor unit
Prices are including GST and subject to a site inspection

ENQUIRE NOW

WHY CHOOSE US

Here are some facts.

10+

years industry experience

2000+

homes serviced and installed in Sydney

15+

trusted team of air conditioning and customer care

5Yrs.

labour and manufacturers warranty

WHY PEOPLE LOVE KYC

See what our customers have been saying about us.

4.5

Just had my air conditioning installed by KYC and am thoroughly impressed by the company as a whole. From the initial meeting at my house through to commissioning they were all extremely polite, friendly, respectful and above all professional. Chris came to my house and came up with a design that no other companies had thought of which suited my house and needs perfectly, and at a better price than the other quotes I received. They came and completed the job in the specified time, tidied up after themselves and said goodbye with a smile. I can’t recommend this company enough.

Daniel Hill
3 months ago

Kristian and the team were fantastic from start to finish. Our house is hard to cool and heat, Kristian was brilliant at explaining what we needed and kept to our budget.
The team were quick and left my home clean. I would highly recommend them for all your air conditioning needs.

Louise Saxby
a months ago

Awesome service, asked for them to come give me a quote at a specific time which they did and on time (pretty rare). The price was very fair and were able to fit my job into my busy schedule.. Can’t thank them enough for the professionalism and quality of work, cleaned up after themselves leaving my property spotless.. Thank you KYC Airconditioning !!

Michael Pedras
 3 months ago
Google Rating
4.5
Based on 112 reviews
KYC Air Conditioning Sydney
KYC Air Conditioning Sydney
4.5
Cherry
Cherry
03:22 17 Nov 23
I recently had an exceptional service from KYC Air Conditioning. From the moment I called to schedule a service for my air conditioner, the staff was incredibly professional and courteous. Kudos to the KYC Air Conditioning team for their outstanding service that went beyond my expectations. I highly recommend them in terms of reliable air conditioning assistance!
Julia T
Julia T
09:40 16 Nov 23
Kristian, Jason and Reece were a pleasure to work with. They completed a job, which was not easy due to the space of our roof, with no issues or complaints. Thanks team for accomodating our busy schedules and complex home!
Matthew Ball
Matthew Ball
10:16 15 Nov 23
Kristian and the team from KYC were very professional and knowledgeable. Communications were clear and immediate and the pricing of our AC system was very competitive. Installation was quick and easy and he organized the electrician which the other 4 companies we spoke to would not do. Very please with the service. KYC is highly recommended.
Amelia Court
Amelia Court
05:54 25 Sep 23
The KYC team offer first class service and value for money. We recently used them for our family home and we were impressed with their professionalism and quality of their work. We will definitely use and recommend them for all future work.
Vanessa Ward
Vanessa Ward
08:54 08 Sep 23
Erlyn was incredibly helpful. She is clearly flat out but yet still took the time to ask a lot of questions about my usage (which other companies didn’t) which inturn highlighted that I required a bigger unit than I planned on buying, long term saving me money.I cannot speak highly enough of the team. They are competitively priced and really care about doing a good job and helping their customers.
marika varady
marika varady
10:14 22 Jul 23
Kristian and his team made the replacement of my old air conditioner seamless and easy. Their quote was clear, the installers were on time and installed very quickly without fuss. They cleaned up after themselves and were respectful. I would definitely recommend KYC for anyone who wants a fair price, great communication and awesome installation. M
Mike Bielawski
Mike Bielawski
05:31 14 Jul 23
Could not be more satisfied in choosing KYC for an AC install.Key things that made me choose KYC over competitors:-Thoroughness and time spent explaining and answering all questions-Communication, continuous check ins, prompt replies-Good Value and competitively priced without caveats or hidden extras others have in their quotes-Professional team who know what they’re doing, get it done properly, and genuinely care about having it look greatThank you Kristian and your team for all the time you spent answering my questions and great install. No brainer why you have such consistently good reviews.
Nathan Kayrouz
Nathan Kayrouz
20:02 24 Jan 23
The team at KYC went above and beyond for me. From admin staff to the installation team, everyone was very professional and it is evident that Kristian leads from the front and runs a well oiled machine.I was well looked after from start to finish. The boys were great on the day of install. In and out quickly. Very considerate of my dog escaping and they even went as far as repairing a lead that i had cut through, free of charge.From a blown fuse on an old unit to a happy customer with a frosty home, i can't recommend KYC enough.
ragin shah
ragin shah
22:38 04 Jan 23
KYC team are professionals with outstanding service and creative approach. I am a designer and have worked with Kristian for aircon consultation throughout design and build of the projects. Kristian understands the design complexity of the projects and comes up with the solutions in best interest of the clients/owners. I have only seen him going above and beyond to accomplish all the projects with top quality and timely manner.I highly recommend using Kristian for all kinds of projects.
Jenni
Jenni
08:38 20 Dec 22
KYC have just replaced my old ducted aircon/heating system following consultation and quote by Kristian. I'm extremely happy with the professionalism of the tradesmen and company. Very polite, clean and tidy. Highly recommend KYC.
Colin Chidgey
Colin Chidgey
05:28 24 Jun 22
KYC have now finished their second job for us: a ducted system in our house and and AC instal and system maintenance in my wife’s mother’s house. Kristian has planned both jobs and his teams have executed them, in both cases to a high level of professionalism. From the team in the office to the instal gangs Kristian has put together an organisation that completes a job very well, to a good price point and with good (and enjoyable) communication.
Joseph Naoum
Joseph Naoum
00:17 22 May 22
Kristian and the team at KYC Air-Conditioning are the ultimate professionals!Due to the difficulty of the job, I had been previously turned down by other competitors, however from the very beginning Kristian was quite honest and able to establish a clear plan of action with me to ensure the most effective solution was provided with the install.Across the board, the KYC team did a superb job in carrying out the install, taking their time to ensure that the job was completed in a professional and prompt manner.I cannot reccomended this crew enough. Well done and thank you to the KYC Air-Conditioning Team!
Anthony Youssef
Anthony Youssef
07:31 09 Feb 22
Just had Airconditioning installed in my home by KYC Air Conditioning. Kristian and the team’s service is exemplary, highly professional and really outstanding. The team were very responsive to my needs by providing the right advice around the appropriateness of which unit to install based on my property’s needs. I would strongly recommend KYC Air Conditioning to anyone looking to have their Airconditioning done right and with no fuss!A very happy customer! 👍KYC Air Conditioning just installed a ducted unit for my parents today. From quote to installation, Kristian and his team were truly professional, providing the right advice and delivered exactly what they said they would. I will continue to recommend KYC to anyone who wants a new air conditioner installed!! 😎👍
Nicola Hassan
Nicola Hassan
08:37 27 Jan 22
Kristian, Luke and team at KYC Air Conditioning did an outstanding job of installing our ducted aircon system into our newly built home. When there was a problem with some of the airflow they were responsive and fixed the problem. They were on time and cleaned up after their work. I was particularly impressed with the after-installation service - there was definite care in their work. Thanks Kristian and Luke, I would definitely recommend your services.
janet hill
janet hill
04:43 17 Jan 22
I recently got KYC to install an air conditioner while my husband was in hospital. I found the team friendly, professional and only took a day to complete work. Unfortunately when I went to use the cooler prior to Christmas I found a problem, it would not work. Unfortunate time of the year for this to happen and then Covid prevented a visit. But I received updates of possibly delays and when Luke finally got to come my air conditioner was fixed. Many thanks Luke. You did a great job and I do appreciate letting me know when you where arriving. I would recommend KYC. My husband and I are now enjoying the cooler air.Janet
Viria Charitos
Viria Charitos
08:59 28 Nov 21
Highly recommend KYC air conditioning. Replaced a couple of split systems in my big old house with ducted air conditioning. KYC managed to get it in every room in a tricky double storey house. Something which others said was impossible.Great service and attention to detail, Kristian is very helpful and managed to fit me in to get some initial works done, while my renovations were in progress so we weren't held up. Much appreciated.Air con is working beautifully and I wouldn’t use anyone else. Thank you!
Emma Burns
Emma Burns
22:53 23 Nov 21
I could not be happier with the 5 star service I received from KYC Air Conditioning. After having trouble finding parts I needed to replace air conditioning vents with other local businesses, I dropped into KYC one morning to find replacement parts. The team were helpful, friendly and found the parts I needed right away, with a great discount because I am a local. I definitely recommend the team and will be returning to them for any future air conditioning services.
Irene Papandonis
Irene Papandonis
03:21 15 Oct 21
Had a very good experience using KYC. When quoting us they sent us several options for our house and responded in a timely manner. When we decided to go ahead with the work they were also good in fitting us in to get the unit installed as quickly as possible. We replaced our air conditioning split system and we found both Kristian and the installation staff professional and courteous.
Costa Dimitriadis
Costa Dimitriadis
11:51 08 Sep 21
Great and prompt service from the KYC team. Really happy with their work and have recommended them to my friends and family.
Khal Katrib
Khal Katrib
13:45 04 Sep 21
I used KYC to replace my existing ducted system. They diagnosed the initial problems with the control board and compressor and offered a range of options. KYC offered an excellent value quote to replace the existing outdoor and indoor unit. Their customer service was fantastic and their team went about their work with no fuss. They always cleaned up after themselves and did the little extras that i didn't expect.Kristian led the team well and went out of his way to make sure we as customers were happy with the service. I would highly recommend KYC for all your air conditioning needs.
Sally Mclennan
Sally Mclennan
07:44 03 Sep 21
Kristian and his team (Marcelle and Jason) were polite, lovely to deal with and so professional. The quote was quick and then work began immediately. Good ideas for our new set up and a great new ducted air system. Bring on summer. Thanks guys.
Amin Abourjaily
Amin Abourjaily
08:59 30 Jul 21
I contacted KYC to install a 28kW Air-conditioning system in my double storey home. Prior to awarding the works to KYC, I had contacted 3 other companies to compare prices. KYC was deemed the most competitive price with inclusions others did not offer. Kristian's installation team was prompt and professional. The team was knowledgeable and were able to finish the works in 1 day. I was extremely happy with KYC and highly recommend them for air-conditioning services!
Gavin
Gavin
06:23 18 Mar 21
The diagnosis and installation was finished quickly and to a great standard. The system works great now and we are very pleased with the results. Luke the technician was very professional and knowledgeable about his work. Marcelle and Kristian were very responsive and welcoming in the sales and customer service. We would happily recommend. Thanks
Mandy King
Mandy King
06:36 01 Mar 21
Kristian and the team installed a ducted Daikan system in our top floor apartment in Parramatta on 1 March 2021. The system consisted of the external unit and 2 internal units (lounge room and main bedroom).Firstly - Kristian was on time to provide the quotation for the installation. Secondly - in the middle of summer - KYC Air was able to source the parts and install on time during peak season.The apartment was left spotless. You would not even know there were air conditioning contractors working at our apartment unless you were there in the morning watching the work.Thanks KYC Air for the great work and professionalism.We are loving the ice cold air.Paul and Mandy
mehrdadg89
mehrdadg89
00:47 01 Mar 21
The Team at KYC are great. Kristian was very thorough in providing details and advice when visiting for the quote. I decided to go for a Daikin Zena. They provided a great service on good communication throughout the process. Very good and clean installation. I would definitely recommend using KYC!
Jarrod Bryce
Jarrod Bryce
00:38 04 Feb 21
From the outset, Kristian was terrific meeting our expectations and his suggestions on what our A/C requirements for our 3 story terrace would be, were spot on. From quote acceptance to installation was only a week and the job was completed within the day. All tradesman were courteous, respectful and polite. I would certainly recommend Kristian and his team.
Robin Ball
Robin Ball
03:54 15 Jan 21
From initial contact to the final installation I found them very professional. Gave great advise, listened to my requirements, and the price was very competitive while not compromising the quality. The installation of both a deducted and split cycle units was completed within a day as promised. The installation team, led by Youseef, were excellent in keeping me up to date, answering questions and reconfirming requirements plus agreed expectations. Overall, I am very happy with the finished product and would recommend Kristian and KYC Air Conditioning.
Rebecca Shayne Wood
Rebecca Shayne Wood
03:41 14 Jan 21
We recently had a Daikin Cora Split A/C installed at out home by KYC Air Conditioning.Kristian and his team provided amazing service from start to finish. We were extremely impressed when he came back the day after installing to show us how to operate one of the functions of the unit that we were having issues with.His tradesmen were very well mannered and cleaned up after themselves. They were punctual and kept us updated throughout the installation process.I would highly recommend using KYC Air Conditioning!
Kieran O'Neill
Kieran O'Neill
20:57 13 Jan 21
KYC are a great company to work with and I would happily recommend them to anyone thinking about having aircon installed! Kristian and the team are very responsive, professional and provided us with a cost effective solution for our small terrace house.They did everything when they said they would and all with a smile on their face. Thanks so much!
Rhiannon Richardson
Rhiannon Richardson
04:36 08 Jan 21
Kristian and his team came out today for the installation of our Daikin ducted air conditioner and I can honestly say WOW what a service. They were not only professional but also had remarkable safety and hygiene measures! I had many questions and Kristian was lovely enough to answer all of them. They also left my premises neat and tidy. Great job! I would highly recommend.
Hamish Hawthorn
Hamish Hawthorn
23:12 16 Dec 20
Kristian and his team did an absolutely fantastic job installing our AC systems. They were professional and efficient - getting the job done at a very high standard.Kristian was also spot on with sizing and placement of the systems - the depth of their experience really showed through. We are very happy and would definitely recommend using them.
Kal The Marketing Co
Kal The Marketing Co
04:51 11 Dec 20
We recently moved our office and the first day we moved we had a big leak in our AC system - so we called Kristian and his team immediately came and resolved the issue on the spot. Big thanks! Very professional & great customer service. I highly recommend KYC.
BRAD TRIFFITT
BRAD TRIFFITT
08:41 07 Dec 20
Absolutely recommend getting your AC installed by KYC. They came around and quoted me within a day and then installed the unit the next week. Great job and lovely team. Highly recommend !!
Michael Esper
Michael Esper
06:22 07 Dec 20
From the minute I booked in our air conditions for service the company was extremely professional and kept me up to date with times of service.My Airconditioning has never worked so well and all my staff are extremely happy now that the place is cooling much better.A massive thanks to the team and I highly recommend them to anyone for home and business use.
Steph Shel
Steph Shel
19:32 04 Dec 20
I had the best experience hiring KYC to install my split system air conditioner. From the very beginning Kristian was responsive, coming straight away to give me a quote. His professionalism made me feel comfortable and confident from the start. He gave me amazing service to find me a suitable time to come and install the air conditioning as soon as possible.On the day of install I had some great electricians working with Kristian to get everything set up with a difficult switchboard I had. It was all ready for the air conditioning to be installed.When Yousef arrived he was energetic, passionate, enthusiastic and genuinely happy be installing the unit. His attention to detail was impeccable and he always checked up on me throughout the day to make sure I was happy with the install.Thank you KYC, I will be recommending you to anyone I know looking for air con.
Christopher Foo
Christopher Foo
10:09 04 Dec 20
I would absolutely recommend KYC Air Conditioning to anyone who is considering a permanent air-conditioning solution for their home. Kristian and the team will always put the customer first assuring piece of mind every step of the process from enquiry to completion.For context, I recently contacted several busineeses for a ducted air conditioning system in preparation for summer not knowing much about split and ducted systems. After the initial consultation, it was evident that Kristian was extremely knowledgeable, experienced and transparent about what would be the best solution for my needs and budget. I knew I was in the right hands for the job.He was able to answer the extremely long list of questions that I had comprehensively and was extremely accommodating to any requests that I had. There were even times where I emailed a question at night not expecting a response until morning only to find it was answered within the hour.When it came to installation, Omar and the team were extremely courteous and professional by providing an overview of the brief and ensured that the ducts were placed in a position which was most suitable for the layout of the room and performance of the air-conditioning unit. They even went a step further in setting up my phone to connect to the unit and provided a tutorial on how to use the app.Overall I am extremely pleased with the quality of service that KYC Air Conditioning provided and would encourage anyone considering air-conditioning to give them a call.
Paul King
Paul King
19:16 03 Dec 20
Dealing with KYC Air Conditioning has been an excellent experience.KYC was 1 of 3 quotes which I got. This was to install a 4 Zone/6 Duct system in the top storey of my house. I went with KYC as Kristian from KYC was the only person who got into my roof and walked/crawled the entire area to make sure what was quoted could be done.KYC's quote was competitive.Kristian's follow up was fantastic. The installation team led by Yousef was excellent. It was a whole day job with challenges (low roof and routing electricals through a 25 year old house extension) . They turned up on time, stayed for 10 hours, and checked in with me multiple times throughout the day to make sure all decisions on the day were agreed.My family and myself are so happy with the work that was performed.In closing, thanks to KYC for the recommendations on options. The system is so quiet and efficient.Paul
M T
M T
23:34 01 Nov 20
Great quality Products & range with trusted knowledge for what we needed. Arrived punctually & pricing was competitive and did meet expectations. A+ for communication & completed job on specified time line. would recommend for any locals to st george & sutherland area
Sarah Nagy
Sarah Nagy
02:08 07 Oct 20
so professional !! great work and super friendly. highly recommend
Emily Brown
Emily Brown
01:56 07 Oct 20
First time using KYC and would definitely recommend. Very responsive, professional and friendly team. I would definitely use again! Thanks to Kristian and his team, another happy customer!
Antonia Romanakis
Antonia Romanakis
00:11 06 Oct 20
Kristian and his team were so wonderful and easy to deal with! They were efficient, professional and extremely knowledgable on their services and I'm so so happy with my new AC. Highly recommend KYC Air-conditioning!!
Sara Dunseath
Sara Dunseath
08:37 24 Aug 20
Christian installed a 6 zone air con system as part of our new build. Christian was very attentive and professional, with great after care service, following up to see how everything was going a few weeks after install.
Khaled Elnahal
Khaled Elnahal
00:37 27 Jul 20
Big thanks to Kristian and his team for installing our new AC system! Excellent Service and great quality work. From start to finish, the whole process was perfectly painless and thoroughly enjoyable. It's hard to find a good AC company that you can always count on. Thank you so much and keep the good work guys. I highly recommend KYC.
tina chalabian
tina chalabian
01:53 19 Jun 20
KYC installed ducted airconditioning throughout my apartment in Manly. Even under difficult circumstances and some structural challenges they finished the job in one day!! Excellent team and professional service. I can’t recommend them enough.
Stephanie Tsang
Stephanie Tsang
00:53 13 Jun 20
Outstanding professionalism, services were delivered on-time and was great value for money. Good attention to detail and great communication before and after the installation. Would definitely recommend KYC to all my family and friends and use KYC for all my AC needs in future. Have had no issues with anything installed by KYC.
Joshua Green
Joshua Green
08:03 12 Jun 20
Kyc air-conditioning is a perfect example of exceptional customer service and great quality. I would highly recommend this company and their work.They installed air con in my house in a timely And affordable fashion with only a few days notice.
Garo Parizian
Garo Parizian
07:42 12 Jun 20
I found KYC on Google and I'm so happy that I did. The workmenship is incredible, the men were on time and a pleasure to deal with. Thank you to the team at KYC for listening to my ideas and helping us achieve exactly what we wanted
Harber Clark
Harber Clark
08:57 20 Oct 20
I was very happy to have them in my house, they did the job perfectly, the duct air works just the way I wanted it to, all my questions were happily answered and they left the house cleaner than before they arrived.
E Jays
E Jays
01:13 24 Jun 21
Kristian is good. Some minor mistakes but he fixed them quickly. Unfortunately, he is let down by his father who works for him. His father is argumentative and disrespectful.Product is good, install is fine and still working well after a few years. I've since had to install other aircon systems and in hindsight realise KYC price wasn't competitive.
Jo Bin
Jo Bin
21:38 08 Nov 23
Kristian came to provide a quote for a job and made a significant error. As a result, when he dispatched a technician, the technician was unable to do any work on-site due to Kristian's mistake. During the attempt to resolve the issue, the technician broke my light. Despite this, Kristian billed me for the visit, expecting payment for the technician's time — a visit that was rendered unnecessary by his own error — and offered no compensation for the broken light. Furthermore, on a second occasion, he sent two technicians for a very minor job and charged me for both. He had already billed me for the initial quote, intended for a much larger job, and has since neither issued a refund nor repaired the light.
Joel Hattie
Joel Hattie
04:02 23 Feb 22
A very poor experience with this company.The repair man came out to my house and spent about 2 minutes looking at the vents before saying he couldn't do anything because the roof cavity is too small (he didnt even check).When their office followed up with me about the job, they waved the call out fee of $130 given how long he was there for and he didnt do anything.A week later, I had another company come in who fixed the problem I was having for $330 including parts.A few months later, the KYC office contacts me asking me to pay $199 because their prices have gone up since. They completely dismissing what the previous employee told me about the call out fee. After discussing with them I agreed to pay the initial call out fee of $130.$130 for 2 mins of walking into a house and looking at a vent is questionable but I guess its a call out regardless of the quality of the repairman....They wrote down my email address wrong upon initial contact and their main phone number shows up as "Suspected Spam" when they call my phone (an android). Yet apparently I was avoiding them?Given the fact their repairmen seem to have no idea what they were doing and their office is in shambles, I'd advise steering clear of this company and going to any of the other multitude of air-con companies in the area.
Mahadi Shaheed
Mahadi Shaheed
01:05 05 Jan 21
This company is a fraud, my family and I have been very cooperative with their requests however they are basically trying to exploit us, earlier in 2020 these guys came and installed central air conditioning in our upstairs area, after a couple months it stopped working on really hot days. When we asked the people to check it out they were claiming that someone has been on our roof and that they have messed with the wires or something, the guy couldn't even make a legitimate excuse, he started taking pictures without permission then when we asked what the problem was he couldn't even tell us, he just kept saying he would report to his boss, scums should learn how to run a business not a scam.
Aaron Browning
Aaron Browning
02:47 14 Dec 20
I would not recommend KYC. I organised to have a split system AC unit removed along with 4 x internal split system heads in our house, to prepare for a new installation of a smaller modern system. Kristian insisted that although their prices were higher than my cheapest quote, they would provide professional service and care. My experience has not turned out that way.After removing and disposing of the equipment, I paid in full. As it turns out, they left all the metal ducting on the roof completely unsecured, and in recent windy weather the sharp heavy pieces of metal flew off into my backyard. This could've seriously injured people or my dog. I immediately contacted KYC and shared this information. They were apologetic, then requested proof, and stopped responding to me after I provided photos. They have never visited to rectify the issue despite followups.Now that we've had another AC business out to install the new units, I've been told that they also left multiple sets of LIVE ELECTRICAL WIRES in my roof which has the potential to cause serious damage and endanger lives. We now need to engage an electrician to come and make our house safe.What a shockingly poor performance.
See all reviewsWrite a review
powered by Google
js_loader

Arc Tick Certified

RTA No. AU52887

  • STAY CONNECTED

COMPANY

  • About Us
  • Brands
  • Our Work
  • Our Blogs
  • Sitemap

SERVICES

  • Repairs & Service
  • Ducted Air Conditioning
  • Aircon Installation
  • Air Conditioner Maintenance
  • Air Conditioning Sydney
  • Ducted Air Conditioning Cost
  • Ducted Aircon
  • Residential Air Conditioner Installation & Repair
  • Commercial Air Conditioning Services
  • Air Conditioning Maintenance
  • Air Conditioner Repair
  • Air Conditioning Installation
  • Ducted Gas Heating

CONTACT KYC

  • Showroom: Unit 19/53 Lorraine Street, Mortdale 2223
  • Admin Address: 65/71 Belmore Rd, Randwick NSW 2031
  • Phone: 0484 59 59 59
  • Email: enquiries@kycair.com.au

SUPPORT

  • Contact Us

PAYMENT OPTIONS

Copyright 2025 KYC Airconditioining Pty. Ltd | Terms and Conditions