Aircon Troubleshooting and Knowing When to Contact an Expert

Aircon Troubleshooting and Knowing When to Contact an Expert


In this day and age, with “YouTube University” being a thing for everyone when it comes to learning how to make things, troubleshooting stuff, or trying new hobbies, doing something yourself is not unheard of. Better yet, it’s go-to, and that’s great… depending on the type of concern.

This is not a new occurrence in the case of aircons either, especially when it happens at an hour when you struggle to find an air conditioning service that would fix the problem for you. Here are the most commons issues that you might experience, and ways to quickly resolve them:


Your split air conditioning is not turning on? The most important step you should take is to check the power supply. Is the outlet working for other appliances but not your AC? If the answer is yes, then check the wire for any cuts or damages. Rodents might have gnawed at the wiring and disconnected the circuits. It is important to not plug the unit in if this is the case unless you have experience on fixing this. No cuts? Is everything working perfectly fine with your power supply at home? Now is the time to call an expert as there’s a huge possibility that there is something wrong with the internal workings of the unit.


When this happens, the quickest fix is to check if your thermostat is at least 5 degrees cooler than room temperature with the mode set at “cooling”. You can bring the temperature a lot lower than that, give it at least 15-20 minutes to feel the difference, and if you know that it’s still not as cool as it normally should, then this requires an air conditioning service professional already. There are numerous reasons as to why this is happening. It could be a problem with the refrigeration of the AC, an internal leak, an issue with the condenser outside, a dirty air filter, ice buildup, or a blocked condensate drain. All these are critical issues that need to be addressed by someone who has adequate knowledge of what the causes of these are.


No, that’s not a ghost turning your unit on or off. This may also be caused by the issues we’ve mentioned above, and by a faulty timer. What you can do first is to check your settings. Is your sleep timer set to the correct duration? You can reset your unit to its default mode to see if this is the problem. However, if it is not, then it’s something more complicated, and some parts might need to be replaced. You would need experts to do this for you as they know the inner workings of that aircon unit like the back of their hands.


As much as we love doing everything on our own, the results that we get are not always the best ones that we could’ve gotten with the help of a professional. Even at the most inopportune times, KYC Air Conditioning is ready to provide service for you whether it’s repairs or maintenance. So whenever you encounter these types of problems that you cannot fix anymore, get in touch with them and they’ll be at your doorstep as soon as possible!


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See what our customers have been saying about us.


Just had my air conditioning installed by KYC and am thoroughly impressed by the company as a whole. From the initial meeting at my house through to commissioning they were all extremely polite, friendly, respectful and above all professional. Chris came to my house and came up with a design that no other companies had thought of which suited my house and needs perfectly, and at a better price than the other quotes I received. They came and completed the job in the specified time, tidied up after themselves and said goodbye with a smile. I can’t recommend this company enough.

Daniel Hill
3 months ago

Kristian and the team were fantastic from start to finish. Our house is hard to cool and heat, Kristian was brilliant at explaining what we needed and kept to our budget.
The team were quick and left my home clean. I would highly recommend them for all your air conditioning needs.

Louise Saxby
a months ago

Awesome service, asked for them to come give me a quote at a specific time which they did and on time (pretty rare). The price was very fair and were able to fit my job into my busy schedule.. Can’t thank them enough for the professionalism and quality of work, cleaned up after themselves leaving my property spotless.. Thank you KYC Airconditioning !!

Michael Pedras
 3 months ago
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